Heather Kuta
About Heather Kuta
Heather Kuta is a Senior Customer Success Manager at Nexthink, where she has worked since 2022 in London, England. With extensive experience at Adobe in various customer success and account management roles, she has a strong background in digital media and public sector collaboration.
Work at Nexthink
Heather Kuta has been serving as a Senior Customer Success Manager at Nexthink since 2022. Based in London, England, she operates in a hybrid work environment. In her role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. She leads the in-person UK&I Nexthink User Group Customer series, which aims to facilitate collaboration and knowledge sharing among Nexthink subject matter experts.
Previous Experience at Adobe
Heather Kuta has extensive experience at Adobe, where she held multiple roles over several years. She worked as a Senior Account Manager and later as a Senior Customer Success Specialist from 2016 to 2018. She continued to advance her career at Adobe, serving as a Senior Customer Success Manager in Digital Media from 2018 to 2021. Additionally, she was the CSM Team Lead & Public Sector Specialist for Digital Media in the UK and Northern Ireland from 2021 to 2022.
Education and Expertise
Heather Kuta studied at the University of Colorado Boulder, where she earned a Bachelor's degree in Marketing with an International Business Certificate from 2004 to 2008. She also attended City, University of London, where she studied Business Studies abroad from 2006 to 2007. Her educational background supports her expertise in customer success management and public sector engagement.
Background and International Experience
Heather Kuta is a US expat who has lived in the UK for over 10 years. She holds Indefinite Leave to Remain (ILR) in the UK. Her professional background includes roles in various sectors, including technology and marketing, with a focus on customer success and community engagement. She has collaborated with notable commercial clients such as H&M, PlayStation, and Samsung.
Personal Interests and Activities
Heather Kuta has a passion for exploring cultures and the outdoors, engaging in activities such as cycling, climbing, and hiking. She is also involved in sustainable living practices, emphasizing local and seasonal food. Additionally, she co-founded a vineyard in Essex, participating actively in the winemaking process. Her interests extend to book collecting, particularly focusing on beautiful and inspiring literature.