Jacob Orange
About Jacob Orange
Jacob Orange is a Senior Professional Services Consultant at Nexthink, with a career spanning over two decades in IT and consulting roles. His extensive experience includes positions at Hewlett-Packard/Microsoft, Atos, and General Electric, where he specialized in areas such as digital employee experience, systems analysis, and client relationship management.
Work at Nexthink
Jacob Orange has been employed at Nexthink as a Senior Professional Services Consultant since 2022. In this role, he focuses on creating and maintaining Nexthink Metrics, Services, Investigations, Dashboards, and Remote Actions. His work involves enhancing the digital employee experience through proactive monitoring and analytics activities.
Previous Experience in IT Consulting
Jacob Orange has a diverse background in IT consulting, having worked in various roles across multiple organizations. He served as a Microsoft Subject Matter Expert and Networking professional at Hewlett-Packard/Microsoft from 2002 to 2007. He later took on the role of Global Service Delivery Team Lead at the same company from 2007 to 2009. Additionally, he worked as an IT Contractor at Microsoft for seven years, contributing to various projects in the Colorado Springs area.
Experience at Atos
Atos employed Jacob Orange from 2009 to 2021, where he held two significant positions. He worked as a Systems Analyst for eight years, followed by a role as an Implementation Consultant for three years. His responsibilities included analyzing systems and implementing solutions to improve operational efficiency.
Education and Expertise
Jacob Orange studied at Colorado Technical University, where he earned a Bachelor of Science in Business Administration with a focus on Management and Human Resources from 2007 to 2012. His educational background supports his extensive experience in IT consulting and client relationship management.
Training and Client Relationship Management
Jacob Orange administers training sessions for diverse audiences, ranging from small groups to large gatherings. He works in Technical Account Manager (TAM) and Trusted Advisor roles, focusing on fostering and maintaining client relationships. His expertise includes configuring and integrating SSO/SAML, Active Directory, and ServiceNow components.