Kathryn Healey
About Kathryn Healey
Kathryn Healey is a Senior Customer Success Manager with extensive experience in project management and customer success roles. She has worked at Ivanti and Nexthink, contributing to various technical and training operations since the late 1990s.
Current Role at Nexthink
Kathryn Healey serves as a Senior Customer Success Manager at Nexthink, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Her responsibilities include managing customer accounts, addressing client needs, and driving product adoption to enhance user experience.
Previous Experience at Ivanti
Kathryn Healey has extensive experience at Ivanti, where she worked in various roles from 2010 to 2021. Initially, she served as a Senior Training Coordinator/Training Operations for six years. She then transitioned to the role of Professional Services Technical Senior Project Manager, contributing to project management and technical services for eleven years. She continues to work at Ivanti as a Senior Customer Success Manager since 2021.
Background in Project Management
Kathryn has a solid background in project management, having worked at several organizations. She was a Project Manager at Verite from 2006 to 2008 and at Symantec from 2008 to 2010. Her roles involved overseeing project execution, coordinating teams, and ensuring timely delivery of project objectives.
Educational Background
Kathryn Healey studied at Brigham Young University, where she pursued a degree in Liberal Arts from 1990 to 1996. This educational foundation has contributed to her diverse skill set and ability to engage with various stakeholders in her professional roles.
Early Career Experience
Kathryn began her career in the technology sector with roles that included Assistant to Knowledge Engineers and Software Development Team at Sterling Wentworth from 2002 to 2004, and as a Microsoft Authorized Technical Education Center Coordinator at Convergys from 1996 to 1998. These positions provided her with foundational experience in technical education and support.