Kiril Kiryazov
About Kiril Kiryazov
Kiril Kiryazov is a Customer Success Manager at Nexthink, where he has worked since 2021 in Munich, Germany. With extensive experience in technical account management and a strong background in customer relations, he has a proven ability to drive complex global change initiatives.
Work at Nexthink
Kiril Kiryazov has been serving as a Customer Success Manager at Nexthink since 2021. He is based in Munich, Bavaria, Germany. In this role, he focuses on fostering customer relationships and ensuring successful implementation of Nexthink's solutions. His responsibilities include managing customer expectations and driving customer satisfaction.
Previous Experience
Before joining Nexthink, Kiryazov worked at Citrix as a Principal Technical Account Manager from 2017 to 2021, where he managed key accounts and provided technical support. Prior to that, he held various positions at HP, including Team Lead for EMEA Strategic/Critical Incident Management and EMEA Strategic Incident Manager. His experience also includes working at PTC as a Technical Support Account Manager and at IBM as an Order Management Specialist.
Education and Expertise
Kiryazov studied at the University of Stuttgart, where he earned both Bachelor's and Master's degrees in Technically Oriented Business Administration from 2001 to 2008. His educational background supports his extensive experience in managing enterprise support service contracts and driving complex change initiatives.
Background in Automotive Industry
Kiryazov has a background in the automotive industry, having completed internships at Daimler AG from 2000 to 2005. He also worked at Bosch as an Automotive Project Management Associate and held various roles at Daimler AG, including Senior IT Support Consultant and Project Management Associate. This experience has contributed to his strong project management skills.
Interpersonal Skills and Approach
Kiryazov is recognized for his strong interpersonal skills and customer-centric attitude. He has a proven track record of developing positive working relationships across all levels within organizations. His solution-oriented mindset enables him to face challenges effectively, providing thought leadership to stakeholders in addressing urgent business topics.