Marco Valero
About Marco Valero
Marco Valero is a Support L3 Specialist currently working at Nexthink in Madrid, Spain. He has extensive experience in IT roles, including positions as a System Administrator and Quality Assurance Tester, and he is passionate about learning new technologies and collaborating internationally.
Work at Nexthink
Marco Valero has been employed at Nexthink as a Support L3 Specialist since 2021. He is based in Madrid, Community of Madrid, Spain. In this role, he focuses on providing advanced technical support and resolving complex issues for clients. His responsibilities include collaborating with cross-functional teams to enhance customer experience and ensure the smooth operation of Nexthink's solutions.
Previous Experience in IT
Prior to his current role, Marco Valero worked at BNP Paribas as a System Administrator from 2020 to 2021, and at Sopra Steria in the same capacity from 2019 to 2020. He also has experience as a Quality Assurance Tester from 2010 to 2012 and served as a Technical Support Specialist from 2012 to 2016. His early career includes a position as a Help Desk Specialist at Nokia from 2007 to 2010.
Education and Expertise
Marco Valero has developed a strong foundation in IT through various roles over the years. He has expertise in system administration, technical support, and quality assurance. His skills encompass scripting and troubleshooting in both Linux and Windows environments. He emphasizes the importance of infrastructure and operational documentation for effective IT team performance.
Passion for Learning and Collaboration
Marco Valero is committed to continuous learning and staying updated with new tools and technologies. He enjoys collaborating with teams across different countries, which enhances his ability to adapt and innovate in his work. His proactive approach to learning contributes to his effectiveness in technical roles.