Marcos San Juan

Marcos San Juan

Scrum Master & Technical Writer @ Nexthink

About Marcos San Juan

Marcos San Juan is a Scrum Master and Technical Writer with a diverse background in engineering, content development, and instructional design. He has worked for various companies in Madrid, Spain, and holds a Master's degree in Materials Engineering from Universidad Politécnica de Madrid.

Work at Nexthink

Marcos San Juan currently holds the position of Scrum Master and Technical Writer at Nexthink, a role he began in 2024. He previously worked at Nexthink as a Technical Writer from 2023 to 2024, contributing for six months in a hybrid work environment based in Madrid, Comunidad de Madrid, España. His responsibilities included creating and managing technical documentation, ensuring clarity and accessibility for users.

Education and Expertise

Marcos San Juan earned a Master's degree in Ingeniería de materiales from Universidad Politécnica de Madrid, where he studied from 2013 to 2014. He also holds a degree in Civil Engineering from Universidad Central de Venezuela, completed from 2006 to 2011. His educational background supports his expertise in engineering, product management, and content strategy, complemented by skills in localization and andragogy developed over the past ten years.

Background in Content Development

Marcos San Juan has a diverse background in content development, having worked as a Content Developer at Lollipop Flats from 2018 to 2021 for three years. He also served as an Instructional Designer at Global Alumni from 2021 to 2022 and as a Lead Instructional Designer at TDCX from 2022 to 2023. His experience in these roles has enhanced his ability to create engaging content tailored to various audiences.

Project Management Experience

In addition to his writing and content development roles, Marcos San Juan has experience in project management. He worked as a Crowdfunding Project Manager and Lead Concept Designer at Dragones de Lavapiés in 2020 for five months. This role involved overseeing project initiatives and contributing to the conceptual design process, showcasing his ability to manage projects effectively.

Professional Interests

Marcos San Juan has a professional interest in concept design and illustration, which he has pursued alongside his writing career. He has been working as a Professional Writer and Illustrator at Holy Naiguata since 2016, where he combines his technical skills with creative expression. His focus on long-term content creation with a human approach reflects his commitment to producing meaningful and impactful work.

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