Mark Watson
About Mark Watson
Mark Watson is a Product Support Engineer with over twenty years of experience in IT support and engineering roles across various global companies. He has worked in Spain, the United Kingdom, Switzerland, and the United States, currently contributing to employee IT experiences at Nexthink.
Work at Nexthink
Mark Watson has been employed at Nexthink as a Product Support Engineer since 2019. In this role, he focuses on improving the employee IT experience by utilizing data collected from endpoints. His contributions aim to enhance overall user satisfaction and operational efficiency within the organization.
Previous Experience in IT Support
Prior to his current position, Mark Watson held several IT support roles across various companies. He worked at Fon as Helpdesk IT Support from 2017 to 2019 in Madrid, Spain. Before that, he served as a 2nd Line Support Engineer at Worldpay UK Ltd from 2013 to 2017 in London, UK. His earlier experience includes a position as an IT Helpdesk Administrator at Gambro from 2002 to 2010 in the United States.
Technical Background
Mark Watson has a solid technical background, having worked as a Build Technician at IBM from 2010 to 2013 in New York, United States. His extensive experience in IT support and engineering roles spans over two decades, showcasing his expertise in the field.
Education and Training
Mark Watson studied at Queensmead School located in South Ruislip, Middlesex, London. His educational background has provided a foundation for his career in IT support and engineering.
International Work Experience
Mark Watson has gained international work experience, having worked in multiple countries including Spain, the United Kingdom, Switzerland, and the United States. This diverse background contributes to his adaptability and understanding of global IT support needs.