Musmir Assainar
About Musmir Assainar
Musmir Assainar is a Partner Success Manager at Nexthink, with a background in technical support and customer success roles at Microsoft and Zscaler. He holds a Bachelor of Technology in Electrical, Electronics and Communications Engineering from KMCT College and has extensive international experience in customer relations and technology implementation.
Work at Nexthink
Musmir Assainar currently serves as a Partner Success Manager at Nexthink, a role he has held since 2023. His responsibilities include enhancing partner relationships and driving customer success initiatives. Based in Bengaluru, Karnataka, India, he leverages his extensive background in technical support and customer success to facilitate effective collaboration between partners and Nexthink's operational teams.
Previous Experience at Microsoft
Musmir Assainar worked at Microsoft in two capacities. He was a Technical Support Engineer from 2016 to 2020, where he provided technical assistance and support to customers in Bangalore. Prior to that, he served as a Partner Consultant for one year in 2015, also in Bangalore. His experience at Microsoft contributed to his expertise in customer engagement and technical problem-solving.
Career at Zscaler
From 2020 to 2023, Musmir Assainar held the position of Customer Success Manager at Zscaler in Bangalore Urban, Karnataka, India. In this role, he focused on ensuring customer satisfaction and driving the adoption of Zscaler's security solutions. His work involved collaborating with clients to understand their needs and facilitate the successful implementation of services.
Educational Background in Engineering
Musmir Assainar earned a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics, and Communications Engineering from KMCT College of Engineering. His studies spanned from 2007 to 2011, providing him with a solid foundation in engineering principles that he has applied throughout his career.
Global Experience and Skills
Musmir Assainar possesses extensive onsite experience across five countries, including Kenya, Tanzania, UAE, Bahrain, and Oman. He has a strong ability to drive technology adoption through tools such as Power BI, Skype, MS Teams, and Zscaler. His experience includes coordinating activities across R&D, marketing, and operations, showcasing his capability in cross-departmental collaboration and escalation handling for customer satisfaction.