Narendra Gupta B P S
About Narendra Gupta B P S
Narendra Gupta B P S is a Partner Success Manager at Nexthink in Bengaluru, Karnataka, India, with over nine years of experience in various management roles. He has a background in computer science and has worked in technical support, team management, and asset management across several companies.
Work at Nexthink
Narendra Gupta has been serving as a Partner Success Manager at Nexthink since 2022. In this role, he focuses on fostering relationships with partners to enhance their experience and satisfaction with Nexthink's solutions. His position is based in Bengaluru, Karnataka, India, where he leverages his extensive experience in management and technical support to drive partner success.
Previous Experience in Technical Support
Before joining Nexthink, Narendra Gupta worked at Convergys as a Senior Technical Support Specialist from 2012 to 2017. During his five-year tenure, he was responsible for providing technical assistance and ensuring user satisfaction. His experience in this role laid a strong foundation for his future positions in technical support and management.
Education and Expertise
Narendra Gupta obtained a Bachelor's degree in Computer Applications (BCA) from Bangalore University, where he studied from 2004 to 2007. His educational background in computer science has equipped him with the technical knowledge necessary for his roles in application support and services, as well as asset management and procurement.
Management Experience
With over nine years of experience in various management roles, Narendra Gupta has developed expertise in team management, incident management, and request management. His leadership roles include serving as a Team Leader at First Advantage Offshore Services Private Limited and Wipro Limited, where he focused on operations and team performance.
Technical Skills and Training
Narendra Gupta possesses technical expertise in providing support for both Windows and Mac operating systems and their applications. He has a strong background in technical and process training, which has contributed to enhancing team capabilities and performance in his previous roles.