Rich O'connell
About Rich O'connell
Rich O'Connell is a Technical Account Manager with extensive experience in the technology sector. He has worked for companies such as Progress, Ceridian, and Nexthink, and has a background in IT management and consulting.
Work at Nexthink
Rich O'Connell has been employed at Nexthink as a Technical Account Manager since 2019. In this role, he is responsible for managing client relationships and ensuring the successful implementation of Nexthink's solutions. His experience in technical account management allows him to provide valuable insights and support to clients in Boston, Massachusetts.
Previous Experience in Technical Account Management
Before joining Nexthink, Rich O'Connell worked as a Technical Account Manager at Progress from 1998 to 2000. His role involved providing technical support and guidance to clients, helping them maximize the value of Progress's products. Additionally, he served as a Principal Technical Consultant at Ceridian from 1996 to 1998, where he focused on delivering technical solutions to clients.
Leadership Experience in IT
Rich O'Connell held the position of Director of IT at Pinkerton Academy from 2016 to 2019. In this capacity, he oversaw the IT department, managed technology initiatives, and ensured the effective use of technology within the educational institution located in Derry, New Hampshire.
Education and Expertise
Rich O'Connell earned a Bachelor of Science degree from Suffolk University, where he studied from 1989 to 1993. His educational background provides him with a solid foundation in technical and managerial skills relevant to his roles in account management and IT leadership. He also attended Xaverian Brothers High School in Westwood, Massachusetts, from 1984 to 1988.