Ron Werling
About Ron Werling
Ron Werling serves as the Manager of the Service Delivery Team for the Americas at Nexthink, where he has worked since 2022. He holds a Bachelor of Business Administration in Computer Information Systems from Georgia State University and has extensive experience in service delivery and consulting roles across various technology companies.
Work at Nexthink
Ron Werling currently serves as the Manager of the Service Delivery Team for the Americas at Nexthink, a position he has held since 2022. Based in Atlanta, Georgia, he focuses on defining and implementing quarterly Objectives and Key Results (OKRs) for his team to ensure alignment with the company's goals. In his role, he collaborates with Product and Engineering teams to propose product enhancements and coordinates with Sales leaders and Engagement Managers to align on work strategies. He also acts as a regional advocate for Managed Services, facilitating the introduction of new accounts to the Managed Services team.
Previous Experience
Prior to his current role, Ron Werling worked at Nexthink as a Senior Service Delivery Manager from 2019 to 2022. His career also includes significant experience at VMware, where he served as a Senior Consultant from 2015 to 2019. Before that, he was a Senior Consultant at NCR Corporation from 2012 to 2015. His early career included a position as Professional Services Manager at HotSauce Technologies from 2004 to 2012. This diverse background has equipped him with extensive knowledge in service delivery and consulting.
Education and Expertise
Ron Werling earned a Bachelor of Business Administration (BBA) in Computer Information Systems from Georgia State University, where he studied from 1999 to 2003. His educational background provides a strong foundation for his roles in service delivery and management. His expertise encompasses developing and maintaining a Use Case library to document deliverables for the Managed Services team, enhancing operational efficiency and knowledge sharing.
Professional Contributions
In his current role at Nexthink, Ron Werling contributes to the development of strategic initiatives by defining quarterly OKRs for his team. He maintains a Use Case library that documents notable deliverables, which serves as a resource for the Managed Services team. His collaboration with Product and Engineering teams is aimed at proposing enhancements that align with customer needs and market trends. Additionally, he coordinates with various stakeholders to ensure effective execution of service delivery strategies.