Samantha Altmann
About Samantha Altmann
Samantha Altmann is a Systems Support Officer at Nexvia in Brisbane, Queensland, Australia, where she has worked since 2019. She holds a Bachelor of Arts from The University of Queensland and has a background in Business and Tourism from Flight Centre Travel Academy.
Work at Nexvia
Samantha Altmann has been employed at Nexvia as a Systems Support Officer since 2019. In this role, she focuses on maintaining effective remote work relationships using platforms such as ZOOM and Discord. Her responsibilities include creating comprehensive documentation guides that assist clients in understanding software functionalities. Additionally, she actively identifies and resolves user interface issues to enhance software performance and contributes to software development by providing suggestions for improvements in web and mobile applications.
Education and Expertise
Samantha Altmann holds a Bachelor of Arts degree from The University of Queensland, where she studied an extended major in Geography and a major in Ancient and Modern History from 2018 to 2021. Prior to this, she attended Flight Centre Travel Academy, where she completed a Dual Diploma in Business and Tourism from 2015 to 2016. Her educational background provides her with a strong foundation in both business practices and cultural perspectives, which she integrates into her professional work.
Background
Before joining Nexvia, Samantha worked as a Reception Administrative Assistant at Woodland Shopfitting from 2016 to 2018. This role was based in Brendale, Queensland, Australia, and involved various administrative tasks that contributed to her skill set in client interaction and office management. Her experiences in different roles have equipped her with a diverse range of skills applicable to her current position.
Achievements
Samantha Altmann has made significant contributions in her professional roles, particularly in the area of software support. She is recognized for her ability to create detailed documentation guides that enhance client understanding of software functionalities. Furthermore, her involvement in identifying user interface issues and suggesting improvements for software applications demonstrates her commitment to enhancing user experience and software performance.