Caitlin Schaefer
About Caitlin Schaefer
Caitlin Schaefer is a software engineer with extensive experience in developer experience programs and cloud infrastructure management. She has worked at prominent organizations including Microsoft and ngrok, and has held various teaching assistant roles at the University of Washington.
Work at ngrok
Caitlin Schaefer has been employed at ngrok as a Software Engineer since 2021. In this role, she focuses on enhancing the developer experience within the infrastructure team. Her responsibilities include leading the developer experience program and implementing best practices. She has also established a user interviews process to gather feedback and improve the overall experience for developers.
Education and Expertise
Caitlin Schaefer holds a Master's degree in Library Science from the University of Washington, which she completed from 2020 to 2022. She also earned a Bachelor of Science (B.S.) in Electrical Engineering and Informatics from the University of Washington, studying from 2013 to 2018. Additionally, she attended Raisbeck Aviation High School, where she focused on STEM education.
Background
Caitlin Schaefer has a diverse background in software engineering and education. Prior to her current role at ngrok, she worked at Microsoft as a Software Engineer from 2018 to 2021. She also held various internships at Microsoft, including roles as a Software Development Intern and IT Software Development Intern from 2015 to 2017. Her teaching experience includes serving as a Teaching Assistant for several computer science courses at the University of Washington.
Achievements
During her tenure at Microsoft, Caitlin Schaefer contributed to significant projects, including building the company's deployment system using Buildkite and managing cloud Kubernetes clusters on AWS. She also implemented internal tooling data logging to enhance developer experience efforts. Her leadership in delivering lunch & learns and engaging in pair programming has helped model effective team practices.