Patrick Mc Dowell
About Patrick Mc Dowell
Patrick McDowell is a Technical Account Manager at ngrok, where he has worked since 2022. He has extensive experience in software distribution and systems management, having held various engineering and architectural roles at several technology companies over the past three decades.
Work at ngrok
Patrick Mc Dowell has been serving as a Technical Account Manager at ngrok since 2022. In this role, he is responsible for managing client relationships and ensuring the successful implementation of ngrok's services. His experience in technical account management allows him to provide valuable insights and support to clients, enhancing their experience with the company's software solutions. He is based in Phoenix, Arizona, United States.
Previous Employment History
Before joining ngrok, Patrick Mc Dowell held various positions in the technology sector. He worked as a Sales Engineer at Sun Microsystems from 2007 to 2010. Prior to that, he spent nine years as a Cloud Architect at Okta, Inc. from 2013 to 2022. His career also includes roles at BMC Software (Marimba), BoxTone Inc., Platinum Technology, Axiomatics, LanDesk, and Tivoli/IBM, where he gained extensive experience in sales engineering and solutions architecture.
Education and Expertise
Patrick Mc Dowell studied Computer Science at the University of Central Florida from 1994 to 1996. He specializes in software distribution platforms, including Tivoli, Marimba, and LanDesk. His expertise extends to systems management tools such as Tivoli and SNMP, which he has utilized throughout his career to enhance operational efficiency and client solutions.
Technical Skills and Specializations
Patrick Mc Dowell has a strong background in technical sales and account management, focusing on software distribution and systems management. His experience with platforms like Tivoli and Marimba has equipped him with the skills necessary to address complex client needs. He has also worked with various systems management tools, demonstrating his capability in technical environments.