Brittany Rauch
About Brittany Rauch
Brittany Rauch is a Hardware Services Program Manager at National Instruments in Austin, Texas, with a background in engineering and management from Vanderbilt University.
Brittany Rauch Hardware Services Program Manager at NI
Brittany Rauch is currently employed as a Hardware Services Program Manager at National Instruments (NI) in Austin, Texas. In this role, she is responsible for managing service entitlements globally, which includes a variety of critical tasks such as coordinating internal and external stakeholders to deliver approximately $1.5M annually in calibration and repair service agreements. Her efforts in this position have notably improved service delivery by 15% through quality enhancements.
Brittany Rauch Professional Experience at National Instruments
Brittany Rauch has a long-standing career with National Instruments (NI) that spans several key roles. She started as a LabVIEW Student Ambassador from 2014 to 2015, followed by her position as an Elp Engineer Intern in 2014. Brittany then worked as an Elp Engineer from 2015 to 2016. Her progression at NI demonstrates significant growth and increasing levels of responsibility, culminating in her current role as Hardware Services Program Manager. Each position has allowed her to develop and apply her management and engineering skills, helping her to streamline processes and improve customer satisfaction.
Brittany Rauch Education Background
Brittany Rauch holds a degree in Management, Engineering, and Mechanical Engineering from Vanderbilt University, where she studied from 2011 to 2015. Before attending Vanderbilt, Brittany completed her secondary education at Shorecrest Preparatory School from 2007 to 2011. Her academic background has been integral in her professional development, equipping her with the technical and managerial expertise required for her various roles at National Instruments.
Brittany Rauch Early Career and Internships
Brittany Rauch has accrued diverse experience through multiple internships before and during her time at National Instruments. She worked as a Customer Service Intern at Auramist in 2013 and an Education Intern at Great Explorations Children's Museum in 2012. She also gained experience as an Administrative Intern at Cardiac Surgical Associates in 2012. Additionally, Brittany served as an Undergraduate Teaching Assistant at Vanderbilt University from 2014 to 2015.
Brittany Rauch Achievements and Contributions
Throughout her career, Brittany Rauch has made significant contributions that have positively impacted her organization. She managed an inter-company team of seven to deliver service entitlements globally and coordinated the upgrade of 350 unreleased modules to fully-released versions. She also improved the scalability and usability of install base data by migrating data from Excel to SQL. These initiatives have collectively increased customer satisfaction and optimized service delivery processes at National Instruments.