Bryan Ampie Ramirez
About Bryan Ampie Ramirez
Bryan Ampie Ramirez is a Staff Multi-Seat Software Operations Specialist at NI (National Instruments) in Costa Rica, with a background in customer service and experience in software licensing and order processing.
Bryan Ampie Ramirez at National Instruments
Bryan Ampie Ramirez currently serves as a Staff Multi-Seat Software Operations Specialist and a Customer Operations Orders and Quotes Specialist at NI (National Instruments) in Costa Rica. He began his tenure at the company in June 2020. His dual roles involve providing support in licensing, quoting, order processing, and basic technical support for Volume License Agreements. Additionally, he actively seeks new sales opportunities by making software and licensing recommendations.
Bryan Ampie Ramirez's Professional Background
Bryan Ampie Ramirez brings a strong customer service and operations background to his current role at NI (National Instruments). Prior to joining NI, he worked as a Customer Service Associate at Amazon from 2016 to 2019 in Heredia, Costa Rica. Before that, he was a Customer Service Representative at Convergys for 11 months from 2015 to 2016, also in Heredia. These roles helped him develop the skills necessary for providing excellent customer support and handling complex orders.
Bryan Ampie Ramirez's Education
Bryan Ampie Ramirez studied at Universidad Nacional de Costa Rica for two years, from 2018 to 2020. While specific details about his course of study were not provided, his educational background has contributed to his technical and operational expertise, supporting his roles in customer operations and software licensing at NI (National Instruments).
Volume License Agreements Expertise
Bryan Ampie Ramirez has significant experience in assisting software administrators and purchasing agents with Volume License Agreements. His expertise includes providing support in licensing, quoting, and order processing. He is also proficient in basic technical support for these agreements, demonstrating a solid understanding of the needs and expectations of both internal stakeholders and customers.