Byron Campos Garcia
About Byron Campos Garcia
Byron Campos Garcia is a Software Specialist at National Instruments in Costa Rica, with a background in customer operations and support roles in both Costa Rica and the United States.
Current Role at National Instruments
Byron Campos Garcia works as a Software Specialist at NI (National Instruments) in Costa Rica. In this role, he is responsible for managing inquiries related to pre-selling advice, operational processes, and licensing management for software applications such as LabVIEW, Multisim, and DIADEM. He serves as the primary point of contact for major corporations, ensuring smooth communication and resolving complex issues.
Previous Roles and Experience
Before his current role, Byron Campos Garcia worked at NI (National Instruments) as a Customer Operations Specialist in Costa Rica from 2020 to 2022. During this period, he developed skills in operational processes and customer service. Prior to that, he worked briefly at Data Miners as a Customer Support Specialist in the United States for six months in 2019. Additionally, he held a position as a Customer Service Sales Associate at SYKES for three months in 2019 in Costa Rica. His experience is diverse and spans customer support, sales, and operational duties.
Educational Background
Byron Campos Garcia has a strong educational foundation in both technical and business fields. He studied Electrical/Electronics Maintenance and Repair Technology at Don Bosco Technical High School, earning a Bachelor's degree after a five-year program from 2013 to 2018. Furthering his education, he pursued Business Administration and Management at Universidad Latina de Costa Rica, where he attained a Bachelor of Business Administration (BBA) from 2023 to 2025.
Career Achievements
Byron Campos Garcia has made significant contributions throughout his career. He has a proven record of successfully managing inquiries related to software applications, ensuring customer satisfaction and seamless operations. His efforts have notably increased productivity, even under challenging conditions. In addition, Byron has excelled in leading sales and software renewals, driving revenue growth and fostering strong client relationships.