Caley Burton
About Caley Burton
Caley Burton is the Senior Group Manager at NI (National Instruments) in Austin, Texas, overseeing a team of Application Software technical writers.
Caley Burton, Senior Group Manager at National Instruments
Caley Burton currently holds the position of Senior Group Manager at National Instruments (NI) in Austin, Texas, United States. In this role, she is responsible for overseeing a team of Application Software technical writers on the Software Products Documentation team. Her managerial duties also extend to being the documentation business owner and project manager for Application Software documentation projects.
Career Experience of Caley Burton
Caley Burton has held multiple roles at National Instruments, progressing through various positions. She started as a Technical Writer from 2017 to 2019, followed by a role as Staff Technical Writer from 2019 to 2020. She then served as Group Manager from 2020 to 2021 before being promoted to her current role as Senior Group Manager. Prior to joining NI, Caley worked at LegalZoom in Austin, taking on roles such as Business Processing Specialist, Senior Business Processing Specialist, and Lead of Business Processing Services.
Educational Background of Caley Burton
Caley Burton pursued her higher education at The University of Texas at Austin, where she earned a Bachelor of Arts (B.A.) in English Language and Literature/Letters. She completed her degree between 2008 and 2012. During her time at university, she gained practical experience working as a Student Assistant in the Division of Diversity and Community Engagement.
Roles and Responsibilities of Caley Burton at National Instruments
As Senior Group Manager at NI, Caley Burton collaborates closely with ASW R&D and Software Products Documentation leadership. She proactively staffs documentation projects and promotes the value of Technical Writers to R&D stakeholders. Additionally, she sponsors or owns organizational Key Results (KRs), initiatives, and working groups. Caley also fosters a culture of open feedback and employee engagement to help writers grow and develop their skills. Her duties include managerial and administrative tasks, such as participating in budgetary decisions, approving timecards, and recommending promotions.
Previous Positions Held by Caley Burton
Before her tenure at National Instruments, Caley Burton gathered extensive experience at LegalZoom in various capacities, starting as a Business Processing Specialist in 2013 and advancing to Lead of Business Processing Services by 2017. She also worked briefly at American Family Insurance as a CTC/Service Line Representative and gained early professional experience at The University of Texas at Austin as a Student Assistant.