Ernesto Maduro
About Ernesto Maduro
Ernesto Maduro is an Account Operations Manager at National Instruments with a diverse background in technical support, sales, and operations since 2014.
Ernesto Maduro: Account Operations Manager
Ernesto Maduro currently serves as an Account Operations Manager at National Instruments. His roles and responsibilities include coordinating with the manufacturing department to prioritize purchase orders and ensuring timely fulfillment. Additionally, he interacts closely with the RMA department to streamline request handling, which enhances overall operational efficiency. Ernesto leverages his extensive experience in both pre-sales and post-sales processes to improve customer experience continually. His dedication to continuous learning plays a crucial role in his ability to assist others and advance his professional development.
Ernesto Maduro: Career at National Instruments
Ernesto Maduro has an extensive career at National Instruments, holding various roles since 2014. Initially, he worked as an Application Engineer from 2014 to 2015 in Costa Rica. He then transitioned to the role of Sales Development Engineer from 2016 to 2017, also in Costa Rica. Moving forward, Ernesto worked as a Customer Education Operations Specialist from 2017 to 2018. Later, he served as an Enterprise Agreement Coordinator and Installation Support Specialist from 2018 to 2020. His long-standing association with National Instruments underscores his versatile skill set in technical support, sales, and operations.
Ernesto Maduro: Education and Certifications
Ernesto Maduro has pursued numerous educational endeavors and certifications. He studied at Texas Tech University in 2021 for 11 months. He completed multiple certifications at the Cisco Networking Academy in 2020, including CCNA R&S: Introduction to Networks, CCNAv7: Switching, Routing, and Wireless Essentials, and Enterprise Networking, Security, and Automation. Ernesto also achieved the A1c certification from Goethe Institut from 2019 to 2020. Additionally, he studied Ingeniería eléctrica y electrónica and achieved Licenciatura at Universidad de Costa Rica from 2014 to 2018. He previously obtained a Bachelor of Science (B.Sc.) from the same university, studying from 2008 to 2014.
Ernesto Maduro: Professional Background
Ernesto Maduro has a strong background in both technical and operational roles. His professional journey at National Instruments began in 2014 and has involved responsibilities such as coordinating with manufacturing departments and interacting with the RMA department for streamlined handling requests. His work emphasizes improving operational efficiency and customer experience. Ernesto’s role as an Account Operations Manager involves leveraging his multifaceted experience in technical support, sales, and operations. His commitment to continuous professional development aids in enhancing his capabilities and performance in his current role.