Jeffrey Alexander
About Jeffrey Alexander
Jeffrey Alexander is a Senior Technical Account Manager at NI with over 20 years of experience in the semiconductor and electronic manufacturing industries.
Professional Experience at NI (National Instruments)
Jeffrey Alexander currently holds the position of Senior Technical Account Manager at NI (National Instruments) in the Austin, Texas Metropolitan Area. In this role, he leads customer engagements for advanced analytics implementations aimed at enhancing the quality and reliability of semiconductor products and devices. His expertise includes working with leading fabless companies and integrated device manufacturers (IDMs) to improve production outcomes through data-driven insights and problem-solving.
Past Roles: Director and Managerial Positions
Jeffrey Alexander has an extensive background in management and operations across various reputable companies. He served as a Product Manager at ACRS Technologies from 2015 to 2017, and as Director of Operations and Quality at Roper Technologies, Inc. from 2012 to 2015. Additionally, he held the position of Program Manager at Hewlett Packard Enterprise for five years from 2007 to 2012. Each role involved key responsibilities in enhancing operational efficiency, quality control, and product management, primarily in the Houston, Texas Area.
Early Career in Engineering
Jeffrey Alexander began his career focusing on engineering roles in the semiconductor industry. He spent ten years as a Product Engineer at Texas Instruments from 1997 to 2007. Prior to this, he worked for NXP acquires Freescale Semiconductor, where he served as a Device Engineer from 1994 to 1997 and as an Etch Process Engineer from 1992 to 1994 in the Austin, Texas Area. These roles provided him with substantial technical skills and a solid foundation in semiconductor device engineering and process optimization.
Educational Background and Certifications
Jeffrey Alexander holds a Bachelor of Science degree in Microelectronic Engineering from the Rochester Institute of Technology. He also earned a Master's degree in Management Information Systems from Houston Baptist University. Further enhancing his qualifications, he completed a Project Management program at San Jacinto College, achieving his PMP certification in 2016. Additionally, he earned a Six Sigma Green Belt from Motorola University, underscoring his proficiency in quality management and process improvement.
Specialization in Advanced Analytics and Big Data
Specializing in the utilization of advanced analytics platforms, Jeffrey Alexander employs tools such as OptimalPlus, PDF, JMP, and Spotfire for yield management and comprehensive data analysis in the semiconductor industry. His professional focus includes using Big Data Analytics along with Machine Learning and AI techniques to enhance the quality and reliability of semiconductor devices. With over 20 years of industry experience, he has developed a deep expertise in Process Engineering, Product Engineering, Test Engineering, and Customer Account Management.