Jerson Ceciliano Valverde
About Jerson Ceciliano Valverde
Jerson Ceciliano Valverde is a Senior Talent Growth Manager at NI (National Instruments) in Costa Rica, with over a decade of experience in multinational companies, focusing on customer service, operations supervision, learning and development, and talent development.
Current Role at National Instruments
Jerson Ceciliano Valverde is currently employed at NI (National Instruments) as a Senior Talent Growth Manager in Costa Rica. In this role, he focuses on driving talent development initiatives and implementing growth strategies to enhance the skillset and capabilities of employees. His work includes overseeing talent management programs, ensuring the alignment of growth strategies with organizational objectives, and measuring the effectiveness of these initiatives.
Previous Experience at Amazon
Jerson Ceciliano Valverde has accumulated extensive experience during his tenure at Amazon, where he held multiple roles over a period of nine years. He started as a Customer Service Associate in Heredia and progressed through positions including Supervisor, Group Account Manager, Learning Facilitator, and Training Manager. His responsibilities ranged from managing customer service operations and leading teams to developing and facilitating training programs aimed at improving employee performance and customer satisfaction.
Educational Background
Jerson Ceciliano Valverde has an impressive educational background, having achieved a Master's Degree in Language Interpretation and Translation from Universidad Nacional de Costa Rica. He also holds a Bachelor's Degree in English Teaching from the same institution, completed between 2008 and 2011. This strong academic foundation has been crucial in shaping his career in talent development, training, and translation.
Experience as an Educator
In addition to his corporate roles, Jerson Ceciliano Valverde served as an English Professor at Universidad Central de Costa Rica from 2011 to 2014. During this period, he was responsible for teaching English to university students, developing course materials, and assessing student performance. His experience in education has provided him with valuable insights into effective teaching methodologies and curriculum development.
Self-Employed Translator
Currently, Jerson Ceciliano Valverde is also working as a self-employed Translator in Costa Rica. This role capitalizes on his expertise in language interpretation and translation, providing services to various clients. His proficiency in English and Spanish and strong background in language studies enable him to deliver precise and accurate translation services.