Jessica Diaz Castro
About Jessica Diaz Castro
Jessica Diaz Castro is the Global Education Engineering Group Manager at NI (National Instruments) in Heredia, Costa Rica, with a background in Mechanical Engineering from Universidad de Costa Rica and over four years of technical support experience at NI.
Current Role: Global Education Engineering Group Manager at NI
Jessica Diaz Castro currently serves as the Global Education Engineering Group Manager at NI (National Instruments) in Heredia, Costa Rica. She took on this role in July 2022. As a Global Education Engineering Group Manager, she oversees various educational engineering initiatives and manages a team responsible for delivering educational solutions. Her role involves strategic planning, program development, and ensuring the successful execution of education projects on a global scale.
Previous Roles at NI (National Instruments)
Before her current role, Jessica has held multiple positions at NI (National Instruments). She served as a Staff Education Engineer from 2021 to 2022 for one year. Additionally, she was a Staff Technical Support Engineer for a brief period of 3 months in 2021 and a Technical Support Engineer from 2018 to 2021 for 3 years. Throughout these roles, Jessica gained extensive experience in technical support and education engineering, contributing to her proficiency in managing educational initiatives.
Education: Bachelor's in Mechanical Engineering from Universidad de Costa Rica
Jessica Diaz Castro achieved her Bachelor's degree in Mechanical Engineering from Universidad de Costa Rica, where she studied from 2015 to 2018 for 3 years. Her academic background in mechanical engineering provided her with a strong foundation in technical concepts and problem-solving skills, which she has applied throughout her career in technical support and education engineering at NI (National Instruments).
Transition from Technical Support to Education Engineering
Jessica Diaz Castro transitioned from technical support roles to education engineering within NI (National Instruments). She initially joined NI as a Technical Support Engineer and later became a Staff Technical Support Engineer, developing her technical expertise over four years. In 2021, she moved into an education-focused role, serving as a Staff Education Engineer for one year before being promoted to her current managerial position. This transition highlights her adaptability and ability to leverage her technical background in educational capacities.