Kristie Wong
About Kristie Wong
Kristie Wong is a Customer Service Representative at National Instruments in Penang, Malaysia, with a background in biochemistry and biotechnology.
Kristie Wong at National Instruments
Kristie Wong currently serves as a Customer Service Representative at National Instruments in Penang, Malaysia. She joined the company in October 2019, bringing with her years of experience in customer service roles. Her responsibilities likely involve managing customer inquiries, providing product information, and ensuring customer satisfaction. Her role at National Instruments builds upon her extensive background in customer service and technical support.
Past Experience at Lumileds
Before joining National Instruments, Kristie Wong worked at Lumileds Malaysia Sdn Bhd in Penang, Malaysia. She held the position of Customer Service Representative from 2015 to 2019, a tenure that lasted four years. Following this, she briefly took on the role of Lead Customer Service Analyst in 2019 for six months. Her responsibilities in these roles would have included supervising customer service operations, resolving escalated issues, and coordinating between departments. This experience solidified her capabilities in both individual and leadership roles within customer service.
Education at Universiti Putra Malaysia
Kristie Wong studied at Universiti Putra Malaysia from 2012 to 2015, where she majored in Biochemistry and Biotechnology. During her time at the university, she also completed a final year project, gaining hands-on experience in the field of biochemistry. This academic background has provided her with a solid foundation in scientific principles, which complements her customer service roles in technical industries.
Industrial Training at Hospital Lam Wah Ee
Kristie Wong gained practical experience as a Lab Technologist during her industrial training at Hospital Lam Wah Ee in Penang, Malaysia, in 2014. This six-month stint offered her the opportunity to work in a clinical setting, handling laboratory equipment and conducting various tests. This role was aligned with her academic background in biochemistry and biotechnology and provided her with valuable insights into lab operations.
Early Education at Penang Chinese Girls High School
Kristie Wong completed her early education at Penang Chinese Girls High School. She studied there from 2010 to 2011, achieving a STPM with a GPA of 3.75. This educational achievement provided her with a strong academic foundation, enabling her to successfully pursue higher education at Universiti Putra Malaysia.