Meng Shiang Lin
About Meng Shiang Lin
Meng-Shiang Lin is the Principal Technical Support Engineer & APAC Semiconductor BU Lead at NI in Kaohsiung City, Taiwan.
Current Role at National Instruments
Meng-Shiang Lin currently holds the position of Principal Technical Support Engineer & APAC Semiconductor BU Lead at National Instruments (NI) in Kaohsiung City, Taiwan. In this role, he is responsible for overseeing technical support initiatives and leading the semiconductor business unit for the Asia-Pacific region. His duties include managing training content and delivery, ensuring team members possess the necessary technical skills, and coordinating resources between support and R&D to handle critical issues.
Previous Roles at National Instruments
Meng-Shiang Lin has held various positions at National Instruments over the years. From 2019 to 2020, he served as a Senior Technical Support Engineer & CHT Automated Testing Technical Lead in Kaohsiung City, Taiwan. Prior to that, he was the Senior Application Engineer Team Lead from 2017 to 2019 and a Senior Application Engineer in Semiconductor from 2016 to 2019. His tenure at NI also includes roles as Staff Application Engineer (2015-2016) and Field Application Engineer from 2011 to 2014, both in Kaohsiung City. Meng-Shiang started his journey at NI as an Application Engineer in Taipei City in 2011.
Early Career at ASE Group Global
Before joining National Instruments, Meng-Shiang Lin worked at ASE Group Global as a Test R&D Project Engineer from 2006 to 2011. There, he was involved in research and development projects related to testing, gaining substantial experience in the field.
Education in Electrical and Electronics Engineering
Meng-Shiang Lin pursued his higher education at National Chung Cheng University, where he studied Electrical and Electronics Engineering. He earned his Master's degree from the university between 2004 and 2006, providing him with a solid academic foundation in the field.
Expertise in Technical Training and Crisis Management
Meng-Shiang Lin demonstrates expertise in managing technical training requirements and crisis management. He collaborates with international teams on high-volume projects and handles critical and red quality escalations by coordinating resources between Support and Systems R&D. He also reviews and reports top support issues and customer-reported bugs to Offering Managers and Systems R&D, playing a key role in product improvement and customer satisfaction.