Michael Bulua
About Michael Bulua
Michael Bulua is a Product Manager - Hardware Services at NI (National Instruments), with a background in Mechanical Engineering from McGill University.
Current Role at National Instruments
Michael Bulua is currently the Product Manager for Hardware Services at National Instruments (NI). In this role, he defines the vision, roadmap, and strategy for NI’s repair, upgrade, and installation services. His responsibilities include market research, business reporting, forecasting, and feature prioritization. Michael has demonstrated expertise in leading initiatives to improve service offerings, which has enabled customers to upgrade their existing equipment and extend its capabilities.
Previous Experience at National Instruments
Before becoming a Product Manager, Michael Bulua held several positions at National Instruments. In 2019, he worked as a Product Marketing Engineer for six months in Austin, Texas, where he contributed to marketing efforts for various hardware services. From 2017 to 2019, he served as an Applications Engineer in the Austin, Texas Area. In this role, Michael was involved in customer interviews to gain insights and develop new service reports, leading to improved customer satisfaction and better alignment with user feedback.
Mechanical Engineering Intern at Ontario Power Generation
Michael Bulua's early professional experience includes a role as a Mechanical Engineering Intern at Ontario Power Generation in 2016. During his three-month internship, he gained practical experience in mechanical engineering, contributing to various projects and tasks that gave him a foundational understanding of engineering principles and practices.
Education at McGill University
Michael Bulua studied Mechanical Engineering at McGill University from 2013 to 2017, earning a Bachelor’s Degree. His academic training provided a strong foundation in engineering principles, equipping him with the technical skills necessary for his various roles in the engineering and technology sectors. His time at McGill University also prepared him for a career focused on customer-centric and market-driven product management and engineering solutions.
Key Skills and Expertise
Michael Bulua possesses a diverse skill set that includes roadmap planning, market analysis, and price modeling. He is committed to customer-centric approaches in business initiatives and has effectively led projects aimed at improving service operations and pricing strategies. Michael’s approach to problem-solving is multifaceted, addressing challenges from multiple angles to achieve optimal solutions. His ability to incorporate customer feedback into service development has significantly contributed to higher customer satisfaction and successful service launches.