Raymond Kok
About Raymond Kok
Raymond Kok is an IT System Administrator at NI (National Instruments) with extensive experience in virtualization, IT service management, and system troubleshooting.
Professional Background
Raymond Kok is an IT System Administrator currently employed at National Instruments (NI). He formerly held the position of Enterprise Desktop System Specialist II at NI from 2015 to 2020. Before that, he worked as a Marketing Executive at Ari Utara Sdn Bhd for 7 months in 2015. His earlier career includes a 4-year tenure as an Application Management Analyst at Dell Global Business Center Sdn Bhd in Penang, Malaysia, from 2011 to 2015.
Education and Certifications
Raymond Kok obtained his Bachelor's Degree in Computing Studies from the University of Northumbria, Newcastle (KDU Penang), completing his studies from 2008 to 2011. He is certified in ITIL, demonstrating his expertise in IT service management.
Technical Expertise
Raymond Kok specializes in virtualization applications, particularly Citrix and Virtual Desktop Solutions. He is proficient in PowerShell scripting, which enhances automation and efficiency in IT operations. His responsibilities include managing VMware ESXi hosts/clusters, VSphere, and VCenter, ensuring a robust virtualization infrastructure.
Operational Management
Raymond Kok handles various operational tasks on Linux servers, including mounting/unmounting shares and software installations. He monitors Unix alerts using Nagios, ensuring system reliability and performance. His storage management involves tasks such as adding/removing client hosts, creating volumes, and monitoring snapshots.
Backup and Deployment
Raymond Kok oversees essential data backup and recovery processes, managing tape rotation, networker, and StorageTek. He also monitors Aspera Jenkins to ensure all jobs are running smoothly, contributing to continuous integration and deployment processes.