Richard Howie
About Richard Howie
Richard Howie is a Marketing Configuration Product Analyst at National Instruments in Austin, Texas, with a diverse background in claims adjustment, data operations, and customer service.
Current Role at National Instruments
Richard Howie currently serves as a Marketing Configuration Product Analyst at National Instruments in the Austin, Texas Area. In this role, he is responsible for structuring Bills of Materials (BoMs) within Product Lifecycle Management (PLM) systems and reviewing all change orders for approval. Richard coordinates with cross-functional teams including marketing and R&D to ensure that key project metrics are met. He also oversees product documentation practices, ensures overall data integrity, and manages the creation and configuration of product attributes for e-commerce and sales purposes.
Past Experience in Claims Adjustment
Richard Howie has extensive experience in the field of claims adjustment. He worked at Progressive Insurance as a Senior Claims Adjuster from 2012 to 2013. Prior to this, he spent three years at USAA from 2007 to 2010 as a Claims Adjuster specializing in Auto Fire & Theft. His experience at USAA also includes a stint as a Personal Lines Agent from 2006 to 2007.
Previous Roles in Various Industries
Richard has held diverse roles across multiple industries. He worked as an Information Specialist at FamilytreeDNA in Houston, Texas, for five months in 2014 and as a MAC Expert at Apple in Austin, Texas, for four months in the same year. Earlier positions include being a Senior Data Operations Manager at Kinko's Inc from 1998 to 2002, an Office Manager at St. Andrew's Episcopal Church from 1997 to 1998, and an Administrative Assistant at Remedy Staffing from 1995 to 1997. He also served as a Customer Service Department Head at Eagle Hardware (Lowe’s) from 1994 to 1995 and as an HVAC Systems Specialist in the United States Air Force from 1989 to 1993.
Educational Background
Richard Howie holds a Bachelor of Science in Sociology/Legal Studies from the University of California, Davis, which he completed from 2004 to 2007. Prior to that, he earned an Associate of Arts in Criminal Justice from Ventura Community College, where he studied from 2000 to 2002. His educational background has provided a strong foundation for his analytical and managerial roles in various industries.
Skills and Responsibilities at National Instruments
In his current role, Richard Howie is a critical member of several core teams, including Engineering, Compliance, Packaging, Program Management, Product Marketing, Operations, and R&D. He provides strategic analysis and documentation-related reporting. His responsibilities include managing data integrity within PLM systems, guiding document best practices, and handling sellable part numbers in various databases. Additionally, Richard plays a pivotal role in the product release and End of Life (EOL) processes, ensuring smooth transitions and updates.