Rini Abraham
About Rini Abraham
Rini Abraham is a Sales Opportunity Representative at NI (National Instruments) with extensive experience in customer support and sales operations across EMEIA and APAC regions.
Current Role at NI (National Instruments)
Rini Abraham serves as a Sales Opportunity Representative within the APAC Core Customer Operations at NI (National Instruments). In this capacity, Rini is tasked with managing sales opportunities and driving customer engagement in the APAC region. Her role involves maintaining customer relationships and ensuring that the sales processes are streamlined and effectively executed to meet the company's objectives.
Previous Roles at NI (National Instruments)
Rini Abraham has held several positions at NI (National Instruments) over the past decade. She worked as a Senior Customer Support for the APAC Core Customer Operations from 2020 to 2021, focusing on customer support in the APAC region. Prior to that, from 2017 to 2020, she was a Senior CQR in Customer Operations EMEIA, where she handled complex customer queries and operations across the EMEIA region. Between 2015 and 2017, she served as a Sales Operations Specialist, and from 2012 to 2015, she worked as a Staff Customer Service Representative. Her longstanding experience at NI reflects her versatility and deep understanding of customer and sales operations.
Educational Background
Rini Abraham holds a Master of Business Administration (MBA) from Madurai Kamaraj University, completed between 2014 and 2016. She also obtained a Bachelor of Commerce (BCom) from Mount Carmel College, Palace Rd, Bengaluru, graduating in 2012. Additionally, she completed her PUC in commerce from Mount Carmel College from 2007 to 2009. Rini's educational qualifications in business and commerce have laid a solid foundation for her career in customer service and sales operations.
Early Career Experience
Before joining NI (National Instruments), Rini Abraham worked as an intern at ITC Infotech in Bengaluru for one month in 2011. This early experience provided her with initial exposure to the professional world and helped her build foundational skills that would later benefit her roles in customer service and sales operations. Her internship at a reputable company like ITC Infotech marked the beginning of her professional journey.
International Market Expertise
Rini Abraham's experience spans both the EMEIA and APAC regions, showcasing her broad understanding of international markets. Her role as a Senior CQR in Customer Operations EMEIA involved handling complex queries and operations, reflecting her capability to manage customer relationships and operations across different geographical areas. This international exposure has equipped Rini with the necessary skills to navigate and succeed in diverse market environments.