Susan Collier
About Susan Collier
Susan Collier is the Principal Technical Writer at National Instruments in Austin, TX, with a diverse background in technical writing, project management, and publicity.
Susan Collier Professional Background
Susan Collier currently serves as a Principal Technical Writer at National Instruments, located in Austin, TX. Over her career, she has accumulated extensive experience in technical documentation and project management. Previously, Susan worked as a Desktop Publisher at National Instruments from 2002 to 2004. Before that, she held the position of Jr Project Manager at ZiLOG between 2000 and 2002. Her earlier roles include working as a Publicist at Other Worldly Contact from 1998 to 2000, Setanta Records from 1997 to 1998 in New York, NY, and Bar/None Records from 1994 to 1997 in Hoboken, NJ.
Education and Expertise of Susan Collier
Susan Collier attended Savannah College of Art and Design where she studied Fiber Arts, Art History, and attained a Bachelor of Fine Arts (BFA). Her education has equipped her with a robust foundation in the arts, contributing to her later success in creating engaging and high-quality technical documentation. Susan's expertise encompasses data acquisition, measurement-based hardware and software, and she is adept at collaborating with engineering and marketing teams to produce user-friendly product documentation.
Technical Writing at National Instruments
At National Instruments, Susan Collier has developed a full-color, picture-based, minimal text, and fully localized quick start template. This initiative has been positively received and widely adopted, significantly enhancing the out-of-box experience (OOBE). She collaborates closely with various engineering and marketing teams to create comprehensive documentation that meets user needs. Susan also manages project schedules for entire product documentation sets, ensuring timely publication and consistency, even with varying release dates.
Process Documentation and Localization Expertise
Susan Collier is skilled in creating internal process documents and release checklists that aid writers in producing publish-ready documents. Additionally, she possesses a deep understanding of localization, crafting content that minimizes translation overhead. Her work with localization teams ensures that documentation is accessible and user-friendly for a global audience. Susan’s efforts in this area contribute to the creation of high-quality, consistent documentation that supports National Instruments' international presence.