Samantha Sparrow
About Samantha Sparrow
Samantha Sparrow is a Service Care Manager at nib Group, where she oversees the International line of business. She completed the emerging managers program through GRIST and is dedicated to fostering an inclusive workplace.
Current Role at nib Group
Samantha Sparrow serves as a Service Care Manager at nib Group, a position she has held since 2022. In this role, she oversees the International line of business, ensuring effective service delivery and management. Her responsibilities include coordinating care services and enhancing customer experiences within the international sector.
Previous Experience at nib Group
Prior to her current role, Samantha Sparrow worked at nib Group as a Digital Team Leader from 2018 to 2022. During her four years in this position, she contributed to various digital initiatives aimed at improving service efficiency and customer engagement. Her experience in the Central Coast, New South Wales, Australia, provided her with valuable insights into digital service management.
Education and Professional Development
Samantha Sparrow completed her education at Lisarow High School, achieving Year 11. She furthered her professional development by completing the Emerging Managers Program through GRIST, which equipped her with essential management skills and knowledge applicable to her career in service management.
Commitment to Workplace Inclusion
Samantha Sparrow is passionate about fostering a more inclusive workplace. She actively seeks to implement practices and initiatives that promote diversity and inclusion within her team and the broader organization. Her commitment to this cause reflects her dedication to creating a supportive work environment.