Angela Rodriguez
About Angela Rodriguez
Angela Rodriguez is a Product Operations Manager with extensive experience in project management and customer success. She has held various roles in educational organizations and tech companies, focusing on enhancing customer feedback processes and product development methodologies.
Current Role at Nimble
Angela Rodriguez serves as the Product Operations Manager at Nimble since 2023. In this role, she focuses on enhancing product operations and ensuring effective collaboration across teams. Her responsibilities include providing program management support for larger cross-team product initiatives, such as the design system overhaul and go-to-market processes. She has also partnered with the VP of Product to improve Agile methodologies within the organization.
Previous Experience at Nimble
Prior to her current role, Angela worked at Nimble as the Product and Customer Success Manager from 2019 to 2023. In this position, she developed a robust process for capturing and funneling customer feedback, which significantly enhanced customer satisfaction. She also implemented analytics tools like Pendo to track customer usage and behavior effectively.
Professional Background in Education
Angela has a background in education, having worked as a Project Manager for Strategic Initiatives in Talent Acquisition at Denver Public Schools from 2016 to 2019. She also served as an Ed Pioneer Fellow at Denver Public Schools for three months in 2016. Her experience in the education sector has contributed to her understanding of talent management and recruitment processes.
Early Career and Education
Angela's early career includes roles such as Recruiting Coordinator at Disney Interactive/Playdom and Talent Manager at StudentsFirst. She studied Advertising and Marketing at The Art Institutes, earning a Bachelor of Science from 2005 to 2008. Additionally, she studied Graphic Communications/Design at Sacramento City College, where she achieved a Certificate of Achievement from 2008 to 2010.
Skills and Contributions
Angela has developed and executed a user research program that includes recruitment outreach strategies and interview execution. She has co-facilitated product and design reviews, promoting collaboration and effective decision-making within teams. Her expertise in analytics and customer feedback processes has been instrumental in driving improvements in product development.