Loic Rosetti
About Loic Rosetti
Loic Rosetti serves as the Head of Customer Relations at NinjaPromo, where he has worked since 2018. He is recognized for his analytical skills, attention to detail, and ability to foster team cohesion through cultural sensitivity.
Work at NinjaPromo
Loic Rosetti has served as the Head of Customer Relations at NinjaPromo since 2018. In this role, he has focused on developing strategies that enhance customer satisfaction and retention. His responsibilities include coordinating tasks to ensure high-quality customer service and managing customer relations projects. Rosetti's analytical skills and attention to detail have been crucial in achieving the overall objectives of the customer relations team.
Previous Experience in Customer Success
Before joining NinjaPromo, Loic Rosetti worked as a Customer Success Manager at ADM from 2014 to 2018. Prior to that, he held a similar position at Swisscom from 2011 to 2014. In these roles, he developed skills in customer engagement and support, which contributed to his expertise in customer relations.
Education and Expertise
Loic Rosetti earned a Bachelor's degree in Marketing from Swiss German University, where he studied from 2006 to 2011. His educational background has provided him with a solid foundation in marketing principles, which he applies in his current role to enhance customer relations and satisfaction.
Skills in Customer Relations
Rosetti demonstrates flexibility and analytical skills in his work, with a strong ability to synthesize and edit information. He is known for maintaining cultural sensitivity and establishing rapport with diverse groups, which promotes team cohesiveness. His creativity and timeliness in coordinating tasks contribute to the successful execution of customer relations projects.