Pavithra Murugesan
About Pavithra Murugesan
Professional with 10 years of experience in information technology management. Strengths in organization,written and oral communication, technology, project management, critical thinking, troubleshooting, problem analysis and resolution, customer service, and personnel management/training skills.• Experience in project management • Experience in problem analysis and resolution • Incident Management, Change management• Hands on experience on AIX 5.3• Hands on experience on WAS 6.1• Hands on experience on Sitescope• Hands on experience on ServiceNow Tool, HPSM• Hands on experience on windows application support EON product• Automations using Perl & Shell script languages• Experience on Status & Reporting• Expertise in ITIL V2 & ITIL V3• Knowledge on Virtualization and SAN technologies• Knowledge on WAS Network deployment concepts• Knowledge on IIS server and SharePoint administration.• Knowledge on Oracle 11g.• Middleware Technologies