Kailash Kumar
About Kailash Kumar
Kailash Kumar is a Senior Operations Manager at Niyo Solutions Inc., where he leads product enhancement initiatives and manages various operational processes. He has a background in finance and arts, holding an MBA and a Bachelor's degree from Delhi University, and has extensive experience in the banking and financial services sector.
Current Role at Niyo Solutions
Kailash Kumar serves as the Senior Operations Manager at Niyo Solutions Inc. since 2023. In this role, he is responsible for leading product enhancement initiatives that customize offerings to meet diverse user needs. His position is based in Noida, Uttar Pradesh, India, where he oversees various operational aspects to ensure efficiency and effectiveness in service delivery.
Previous Experience at Niyo Solutions
Kailash Kumar has a progressive career at Niyo Solutions Inc., having held multiple roles since joining the company. He started as an Operations Officer from 2017 to 2018, then advanced to Senior Operations Officer from 2018 to 2019. He later served as Assistant Operations Manager from 2019 to 2022 and Operations Manager from 2022 to 2023. His extensive experience within the organization has equipped him with a deep understanding of its operations.
Professional Background in Banking
Before joining Niyo Solutions, Kailash Kumar worked at YES BANK as a Senior Officer for six months in 2016 to 2017. This role contributed to his foundational knowledge in banking operations and customer service, which he has built upon in his subsequent positions in the fintech sector.
Educational Qualifications
Kailash Kumar holds a Bachelor's degree in Arts from Delhi University. He further pursued his education at Sikkim Manipal University through Distance Education, where he earned a Master of Business Administration (MBA) with a focus on Finance. His educational background supports his expertise in operations management and financial services.
Expertise in Operations Management
Kailash Kumar has developed significant expertise in managing Post-Dated Cheques (PDC) and Loan Post Disbursal Documents (PDD) at a national level. He is knowledgeable about E-KYC Biometric Devices and the White Plastic Certification Process for prepaid cards. Additionally, he coordinates with various stakeholders, including NPCI, Switch Vendors, and Banking Partners, to ensure compliance with regulatory guidelines.