Nikita Nair
About Nikita Nair
Nikita Nair is a Senior Quality Analyst at Niyo Solutions Inc., with a background in operations and online reputation management. She has previously worked at HSBC Private Banking and Swiggy, contributing to various projects and receiving multiple awards for her performance.
Current Role at Niyo Solutions
Nikita Nair currently serves as a Senior Quality Analyst at Niyo Solutions Inc., a position she has held since 2023. In this role, she focuses on quality assurance processes and collaborates with tech and product teams to develop training modules and schedules. Her responsibilities include handling the mutual fund database and vendor management as part of the wealth operations team. Nair's expertise in quality analysis contributes to enhancing operational efficiency within the organization.
Previous Experience at HSBC Private Banking
Nikita Nair has significant experience at HSBC Private Banking, where she worked in various roles from 2016 to 2019. She began as an intern in Bengaluru, followed by a position as a Global Service Executive in the Bengaluru Area for two years. During her tenure, she played a key role in migrating the Private Banking US tax process from New York to India. Nair received the Rising Star Award in 2018 for her outstanding contributions to the team.
Experience at Swiggy
Nikita Nair worked at Swiggy as a Senior Executive in Online Reputation Management (ORM) from 2019 to 2021. She was part of a pilot 'critical response team' that focused on managing the company's online presence. Nair's contributions to the ORM team were recognized with multiple awards. She also played a crucial role in enhancing the company's reputation through strategic initiatives.
Educational Background
Nikita Nair holds a Master of Arts in Economics from Christ University, Bangalore, which she completed from 2021 to 2023. Prior to that, she earned a Bachelor of Commerce with honors in Finance and Investment from the same institution between 2014 and 2017. Nair also completed her Pre-University College studies at Jain (Deemed-to-be University) and received her Secondary School Certificate from St. Mary’s High School Andheri.
Career Progression and Skills
Nikita Nair's career has progressed through various roles in operations and quality analysis. She worked as an Associate Operations Executive and later as a Senior Operations Associate at Niyo Solutions from 2021 to 2023. Her skills include vendor management, quality assurance, and collaboration with cross-functional teams. Nair's diverse experience across different sectors has equipped her with a comprehensive understanding of operational processes.