Pankaj Singh
About Pankaj Singh
Pankaj Singh is a Senior Compliance Manager at Niyo Solutions Inc., with extensive experience in compliance, analytics, and customer experience. He has held various roles in notable companies, including Freecharge, MatchMove, and Snapdeal, and specializes in KYC/AML and fraud management.
Current Role at Niyo Solutions
Pankaj Singh serves as the Senior Compliance Manager at Niyo Solutions Inc. since 2021. In this role, he is responsible for overseeing compliance-related activities and ensuring adherence to regulatory standards. He also serves as the Lending Grievance Officer, addressing customer grievances related to lending services. His work involves collaborating with professionals in the e-commerce and e-wallet sectors, focusing on enhancing customer experience and compliance.
Previous Experience in Compliance and Analytics
Prior to his current position, Pankaj Singh held various roles in compliance and analytics. He worked at MatchMove as Compliance Manager and Assistant Manager, where he specialized in KYC/AML, compliance, audit, and fraud management. His experience also includes a position as a Business Analyst at Freecharge and as a Process Analyst at Snapdeal, where he contributed to improving operational processes and customer experience.
Educational Background in Mathematics and Statistics
Pankaj Singh earned his Bachelor of Science (B.Sc.) degree in Mathematics and Statistics from Chaudhary Charan Singh University, completing his studies from 2007 to 2010. This educational background provides him with a strong analytical foundation, which supports his work in compliance and analytics throughout his career.
Professional Philosophy and Empowerment
Pankaj Singh believes in empowering individuals to achieve their best potential, drawing inspiration from Jack Welch's management philosophy. This approach influences his management style and interactions with colleagues, fostering a collaborative environment that encourages professional growth and development.
Diverse Work Experience Across Industries
Pankaj Singh has a diverse work history that spans various industries, including consulting and corporate firms. His roles have included positions in customer service, compliance, and process analysis, providing him with a well-rounded perspective on operational efficiency and customer satisfaction. This varied experience enhances his ability to navigate complex compliance landscapes.