Savitri Bobde
About Savitri Bobde
Savitri Bobde serves as the Chief Customer Experience Officer at Niyo Solutions Inc., where she has worked since 2023. She has a background in English Literature and Development Studies, along with extensive experience in customer experience and operations within the financial services sector.
Work at Niyo Solutions
Savitri Bobde currently serves as the Chief Customer Experience Officer at Niyo Solutions Inc., a position she has held since 2023. Prior to this role, she was the Head of Customer Experience at Niyo, where she worked from 2021 to 2023. Her responsibilities include overseeing customer experience strategies and ensuring high levels of customer satisfaction. Niyo Solutions is known for its innovative financial services, and Bobde's role is crucial in enhancing customer engagement and operational efficiency.
Education and Expertise
Savitri Bobde holds a Bachelor's Degree in English Literature from St. Xavier's College, which she completed from 2003 to 2006. She furthered her education by obtaining a Master's Degree in Development Studies from the Institute of Development Studies at the University of Sussex in 2008. Her academic background supports her expertise in policy analysis, strategic planning, and execution, particularly within the financial services sector.
Background
Before joining Niyo Solutions, Savitri Bobde gained diverse experience in various roles. She worked as a Research Associate at ASER Centre from 2009 to 2010 and later served as the Head of the Assessment Unit at the same organization from 2010 to 2015. She co-founded Goalwise, where she was the COO from 2015 to 2020. Her career reflects a strong commitment to customer experience and operational excellence.
Achievements
Throughout her career, Savitri Bobde has demonstrated significant skills in fundraising and has experience working with non-governmental organizations (NGOs). Her roles have involved strategic oversight and operational management, contributing to her reputation in the financial services industry. Bobde's leadership in customer experience at Niyo Solutions showcases her ability to drive customer-centric initiatives.