Clarence Brown,Cpcu,Arm,AI Dm
About Clarence Brown,Cpcu,Arm,AI Dm
Clarence Brown is a Business Process Administrator for Commercial Lines at NJM Insurance Group, where he has worked since 2019. He holds a Master of Science in Insurance from Boston University and has extensive experience in managing business and data analysts through various project phases.
Work at NJM Insurance Group
Clarence Brown has been employed at NJM Insurance Group since 2004, holding various positions within the Commercial Lines division. He currently serves as a Business Process Administrator, a role he has held since 2019. In this capacity, he manages the product backlog, defect prioritization, and release management. Prior to this, he worked as a Supervisor in Commercial Lines from 2017 to 2019 and as a Principal Technical Analyst/Supervisor from 2016 to 2017. His career at NJM Insurance Group began as a Commercial Lines Data Analyst from 2013 to 2015 and included a role as a Business Process Coordinator from 2004 to 2013.
Education and Expertise
Clarence Brown studied at Boston University - Metropolitan College, where he earned a Master of Science in Insurance from 2018 to 2021. He also holds a Bachelor's degree in Information Technology from the University of Phoenix, which he completed from 2008 to 2010. His educational background supports his expertise in business processes within the insurance industry, particularly in commercial lines.
Background
Clarence Brown has extensive experience in the insurance sector, particularly with NJM Insurance Group. His career spans over 15 years, during which he has taken on various roles that focus on business process management and technical analysis. His responsibilities have included leading teams of business and data analysts through multiple project phases, including Discovery, Inception, Development, Testing, and Launch.
Achievements
In his role as Business Process Administrator, Clarence Brown has focused on process documentation and development in collaboration with business and IT teams. He has served as the Product Owner for Guidewire PolicyCenter implementations, specifically for Commercial Auto, BOP, Umbrella, and CPP. His leadership in these projects has contributed to core business transformation initiatives within NJM Insurance Group.