Jason Roseman
About Jason Roseman
Jason Roseman is a Supervisor of IT Service Desk and IT Production Support at NJM Insurance Group, with extensive experience in SQL databases and IT service management. He has held various roles in the IT sector, including positions at Compunnel Staffing, Chubb, CIT, and Hewlett-Packard, and has a strong background in operations within the insurance industry.
Current Role at NJM Insurance Group
Jason Roseman currently holds the position of Supervisor for the IT Service Desk and IT Production Support at NJM Insurance Group. He has been in this role since 2021, contributing to the organization from its West Trenton, NJ location. In his capacity, he oversees the management of IT service desks and production support, ensuring efficient operations and effective service delivery.
Previous Experience in IT Support
Prior to his current role, Jason Roseman served as a Senior IT Incident Coordinator at NJM Insurance Group from 2018 to 2021. His career also includes significant positions at Hewlett-Packard as an Information Technology Support Analyst from 2000 to 2009, and at Compunnel Staffing as an Incident Coordinator Consultant from 2014 to 2018. These roles have equipped him with extensive experience in IT support and incident management.
Educational Background
Jason Roseman studied at Fairleigh Dickinson University, where he earned a Bachelor of Science degree from 1995 to 1999. He also attended County College of Morris, achieving an Associate of Science degree from 1992 to 1995. His educational background provides a solid foundation for his expertise in information technology and operations.
Technical Expertise and Skills
Jason possesses extensive experience with SQL databases, including Microsoft SQL Server, DB2, and Oracle. He specializes in using HP OpenView and HP Service Manager for IT service management. His expertise includes managing IT service desks and production support, particularly within the insurance industry, where he serves as a liaison between IT and business units.
Career Progression in IT and Operations
Throughout his career, Jason Roseman has held various roles that demonstrate his progression in the IT and operations fields. He worked at CIT as a Contract Administrator and Business Analyst between 1994 and 2000. His experience spans multiple sectors, including insurance and equipment leasing, highlighting his adaptability and broad skill set.