Jeffrey Pisano
About Jeffrey Pisano
Jeffrey Pisano is a Field Analyst Tier 2 at NJM Insurance Group, where he has worked since 2013. He has a background in computer systems and extensive experience in managing Active Directory, Microsoft Windows Operating Systems, and various web browsers.
Work at NJM Insurance Group
Jeffrey Pisano has been employed at NJM Insurance Group as a Field Analyst Tier 2 since 2013. In this role, he is responsible for analyzing field operations and providing support to ensure efficient processes. His experience in managing Active Directory users, groups, and computer accounts contributes to his effectiveness in this position. Over his tenure, he has developed a strong understanding of the organization's systems and workflows.
Previous Experience at CompuCom
Prior to his current role, Jeffrey Pisano worked at CompuCom as a Field Engineer from 2007 to 2013. During his six years there, he gained experience in managing various technical operations. His responsibilities included troubleshooting and maintaining computer systems, which enhanced his technical skills and knowledge in the field.
Background in Computer Engineering and Networking
Jeffrey Pisano studied at Geo-Tech PC & Electronics, focusing on Computer Systems Networking and Telecommunications. He achieved Network + Certification in 1999 after an 11-month program. Additionally, he studied Computer Engineering at the same institution, earning A+ Certification from 1999 to 2000. This educational background laid the foundation for his career in technology and support.
Expertise in Microsoft Windows and Web Browsers
Jeffrey Pisano possesses extensive knowledge of all Microsoft Windows Operating Systems. He has expertise in configuring and managing various web browsers, including Internet Explorer, Firefox, Safari, and Google Chrome. His technical skills also extend to configuring and troubleshooting scanners, printers, multi-function printers, and all-in-one devices.
Career at Dell as Computer Sales Manager
Before his tenure at CompuCom, Jeffrey Pisano worked at Dell as a Computer Sales Manager from 2005 to 2007. In this role, he was responsible for overseeing sales operations and managing customer relationships. This experience contributed to his understanding of the technology market and customer service.