Jennifer Raimondi
About Jennifer Raimondi
Jennifer Raimondi is a Licensed Account Representative specializing in sales at NJM Insurance Group, where she has worked since 2017. With a background in customer service and account management, she has over a decade of experience in the insurance industry.
Work at NJM Insurance Group
Jennifer Raimondi has been employed at NJM Insurance Group since 2012. She initially served as a Multi-Line Representative for five years, during which she developed expertise in various insurance products. In 2017, she transitioned to the role of Licensed Account Representative in Sales, where she continues to work. In this position, she specializes in consulting and counseling customers on NJM’s Personal Lines products. Her responsibilities include managing customer interactions in an inbound contact center environment and generating new business growth through cross-selling and upselling strategies.
Previous Experience in Customer Service
Prior to her current role at NJM Insurance Group, Jennifer Raimondi worked in various customer service positions. From 2002 to 2007, she was a National Account Dispatcher/Customer Service representative at Phonextra. Following that, she spent four years at Network Billing Systems from 2007 to 2011, where she continued to develop her customer service skills. This background has contributed to her effectiveness in managing customer interactions and addressing their needs.
Education and Expertise
Jennifer Raimondi studied at Berkeley College, where she earned an Associate of Applied Science (AAS) degree in Office Administration from 1997 to 1999. This educational background has provided her with foundational knowledge and skills that support her career in customer service and sales within the insurance industry. Her expertise includes consulting on personal lines insurance products and implementing effective sales strategies.