Jessica Erb, AI C
About Jessica Erb, AI C
Jessica Erb is a Training Specialist currently employed at NJM Insurance Group, where she has worked since 2021. She has previous experience in client relations and training roles at Simon & Simon, PC, Kimmel & Silverman, P.C., and NJM Insurance Group.
Work at NJM Insurance Group
Jessica Erb currently holds the position of Training Specialist at NJM Insurance Group, where she has been employed since 2021. In this role, she is responsible for developing and delivering training programs to enhance employee skills and knowledge. Prior to her current position, she served as a Training Associate at NJM Insurance Group from 2020 to 2021, where she contributed to the training and onboarding processes. Additionally, she worked as a Property Damage Representative from 2019 to 2020, handling claims and assisting clients with property damage inquiries.
Previous Experience in Client Relations
Before joining NJM Insurance Group, Jessica Erb worked in client relations roles at two law firms. She was employed at Simon & Simon, PC as a New Client Relations Specialist from 2014 to 2017, where she focused on managing new client inquiries and facilitating their onboarding process. Following this, she worked at Kimmel & Silverman, P.C. as a New Client Specialist from 2017 to 2018, further developing her skills in client interaction and support.
Education and Expertise
Jessica Erb earned her Bachelor's degree in English Language and Literature from York College of Pennsylvania, completing her studies from 2010 to 2013. This educational background has equipped her with strong communication skills, which she applies in her current role as a Training Specialist. Her expertise in training and client relations is supported by her diverse work experience across various positions in the insurance and legal sectors.
Career Progression
Jessica Erb's career has shown a clear progression in the field of client relations and training. Starting as a New Client Relations Specialist at Simon & Simon, PC, she transitioned to Kimmel & Silverman, P.C. before moving into the insurance industry. At NJM Insurance Group, she has advanced from a Property Damage Representative to a Training Associate, and now to her current role as Training Specialist, reflecting her growth and adaptability in the workplace.