Jessica Garcia
About Jessica Garcia
Jessica Garcia is a Senior Workers Compensation Claim Representative at Njm Insurance Group, where she has worked since 2017. She has a background in Liberal Arts and Psychology from Bucks County Community College and has over 20 years of experience in the insurance industry, including roles in Quality Assurance and Internal Audit.
Work at NJM Insurance Group
Jessica Garcia has been employed at NJM Insurance Group since 2017, where she serves as a Senior Workers Compensation Claim Representative. In this role, she is responsible for managing workers compensation claims, utilizing her extensive experience in medical bill paying. Prior to her current position, she worked at NJM Insurance Group for 13 years in Quality Assurance and Internal Audit. Her tenure at the company reflects her commitment to the insurance industry and her ability to adapt to various roles.
Education and Expertise
Jessica Garcia studied at Bucks County Community College, where she pursued a degree in Liberal Arts and Psychology. She achieved an Associate of Arts degree from 2012 to 2015. Her educational background provides a foundation that supports her work in claims management, particularly in understanding the psychological aspects of customer service and claims processing.
Background
Jessica Garcia has a strong background in customer service, which enhances her effectiveness in managing claims. Her experience in Quality Assurance and Internal Audit prior to becoming a Senior Workers Compensation Claim Representative demonstrates her versatility and growth within the insurance sector. This transition highlights her ability to apply her skills in different areas of the organization.
Achievements
Throughout her career at NJM Insurance Group, Jessica Garcia has developed extensive experience in medical bill paying, which is crucial for her role in workers compensation claims. Her ability to manage claims effectively is supported by her strong customer service skills and her adaptability in transitioning from Quality Assurance to a claims representative role.