Latifah Dollard
About Latifah Dollard
Latifah Dollard is a Personal Lines Training Associate at NJM Insurance Group, where she has worked since 2017. She holds a Bachelor's degree in Journalism and Sociology from Rutgers University and has experience in developing and delivering training solutions.
Work at NJM Insurance Group
Latifah Dollard currently serves as a Personal Lines Training Associate at NJM Insurance Group, a position she has held since 2017. In this role, she develops and delivers training solutions using various methodologies, including classroom instruction, virtual training, mentoring, on-the-job training, and eLearning. Previously, she worked as a Personal Lines Representative at the same company from 2013 to 2017, where she gained valuable experience in the personal lines insurance sector.
Education and Expertise
Latifah Dollard earned her Bachelor's degree in Journalism and Sociology from Rutgers University, where she studied from 2007 to 2011. This educational background provides her with a strong foundation in communication and social analysis, which she applies in her current role in training and development within the insurance industry.
Background
Latifah Dollard has a professional background in the insurance industry, specifically in personal lines. Her career at NJM Insurance Group began in 2013, and she transitioned to her current training role in 2017. Throughout her career, she has collaborated with cross-functional teams to support process improvement initiatives that align with departmental objectives.
Training and Development Skills
In her role as a Personal Lines Training Associate, Latifah Dollard utilizes software tools such as MadCap Flare and Fullshot to create and maintain electronic training materials. Her expertise in developing training solutions is complemented by her ability to employ various instructional methodologies, ensuring effective learning experiences for employees.