Melissa Perez
About Melissa Perez
Melissa Perez is a Workforce Management Analyst at NJM Insurance Group, where she has worked since 2018. She has extensive experience in workforce management, having previously held roles at ADP and PHH Mortgage.
Work at NJM Insurance Group
Melissa Perez has been employed at NJM Insurance Group since 2018, serving as a Workforce Management Analyst. In this role, she is responsible for analyzing workforce data to optimize staffing levels and improve operational efficiency. Her work contributes to the overall effectiveness of the organization in managing its human resources.
Experience at ADP
Prior to her current role, Melissa Perez worked at ADP for 13 years, from 2004 to 2017. During her tenure as a Workforce Scheduling Analyst, she focused on developing scheduling strategies and managing workforce resources. This experience provided her with a solid foundation in workforce management principles.
Current Role at PHH Mortgage
In addition to her position at NJM Insurance Group, Melissa Perez has also been working at PHH Mortgage since 2018 as a Workforce Management Traffic Controller. In this capacity, she oversees the flow of workforce activities, ensuring that operations run smoothly and efficiently.
Professional Background
Melissa Perez has built a career in workforce management, with significant experience in both the insurance and mortgage industries. Her roles have involved analyzing data, optimizing schedules, and managing resources, which have equipped her with a comprehensive understanding of workforce dynamics.