Sadiq Ali
About Sadiq Ali
Sadiq Ali is an IT Workstation Specialist at NJM Insurance Group, where he provides Level-2 desktop support and manages IT Cloud Governance. He holds an MBA from Bahria University and has extensive experience in IT support, management, and customer service across various organizations.
Work at NJM Insurance Group
Currently, Sadiq Ali serves as an IT Workstation Specialist at NJM Insurance Group, a position he has held since 2019. In this role, he provides Level-2 desktop support, troubleshooting issues related to CITRIX, VPN, and Appsense/Ivanti on user profiles. He is also responsible for managing IT Cloud Governance as an Account Manager. His duties include handling migration projects, such as O365 and Edge Migration, and running reports on SCCM and SQL Server Reporting Services.
Education and Expertise
Sadiq Ali holds a Master of Business Administration (MBA) in Finance from Bahria University, where he studied from 2007 to 2009. Prior to that, he earned a Bachelor of Commerce (BCom) in Business/Commerce from the University of the Punjab, completing his studies from 2005 to 2007. His educational background provides a strong foundation for his roles in IT and management.
Background
Sadiq Ali has a diverse work history that spans various roles and industries. He began his career as a Manager/Sales Associate at 7-Eleven, where he worked for eight years from 2009 to 2017. He has also held positions such as Customer Service Representative at TD, Personal Banker at Wells Fargo, and Assistant Manager at both Indus American Bank and BCB Community Bank. His experience in customer service and management has contributed to his current IT specialization.
Professional Experience
Sadiq Ali's professional experience includes significant roles in both customer service and IT support. He worked as a Tax Preparer at Liberty Tax for three months in 2012 and spent a year as a Customer Service Representative at TD in Mercerville. His IT experience includes imaging computers in a lab environment and handling deployment responsibilities, which he has applied in his current role at NJM Insurance Group.