Caroline Kelch

Caroline Kelch

Client Services Account Coordinator @ NMS Labs

About Caroline Kelch

Caroline Kelch serves as a Client Services Account Coordinator at NMS Labs, where she has worked since 2019. She holds a BA in Communications from Fordham University and has experience in various roles within NMS Labs and Symphony Space.

Work at NMS Labs

Caroline Kelch has been employed at NMS Labs since 2017. She currently holds the position of Client Services Account Coordinator, a role she has occupied since 2019. Prior to this, she worked as a Client Services Administrative Assistant for two years. Her tenure at NMS Labs spans multiple roles, including Expert Services Assistant, Media Assistant, and Expert Services Coordinator I. Throughout her time at the organization, she has contributed to various aspects of client services and administrative functions.

Education and Expertise

Caroline Kelch earned her Bachelor of Arts in Communications from Fordham University, where she studied from 2000 to 2005. In addition to her undergraduate degree, she obtained a Certificate in Non-Profit Management from La Salle University in 2009. Her educational background provides her with a solid foundation in communication strategies and non-profit organizational skills.

Background

Caroline Kelch completed her high school education at Cheltenham High School, graduating with a diploma in 2000. Following her graduation, she gained experience in the arts sector by working at Symphony Space, where she served as Box Office Staff from 2001 to 2005 and later as Box Office Assistant Manager from 2005 to 2007. This early experience in customer service and management contributed to her professional development.

Previous Roles and Experience

Before her current role at NMS Labs, Caroline Kelch held various positions within the organization. She worked as an Expert Services Assistant and PA Notary Public from 2010 to 2012, and as a Media Assistant and Archivist Trainee from 2009 to 2010. Additionally, she served as an Expert Services Coordinator I from 2012 to 2014. These roles allowed her to build a diverse skill set in client services and administrative support.

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