Michelle Dyson
About Michelle Dyson
Michelle Dyson serves as the Client Integration Manager at NMS Labs, a position she has held since 2021. With a background in client services and supplier development, she has accumulated extensive experience in various roles across multiple companies.
Current Role at NMS Labs
Michelle Dyson serves as the Client Integration Manager at NMS Labs, a position she has held since 2021. In this role, she focuses on integrating client services and ensuring effective communication between clients and the laboratory. Her responsibilities include managing client relationships and overseeing the implementation of new processes to enhance service delivery. NMS Labs is located in Horsham, Pennsylvania, where Dyson contributes to the company's mission of providing high-quality laboratory services.
Previous Experience at NMS Labs
Before her current role, Michelle Dyson worked at NMS Labs as the Director of Client Services from 2020 to 2021. In this capacity, she was responsible for leading the client services team and developing strategies to improve client satisfaction. Her experience in this position laid the groundwork for her transition to Client Integration Manager, where she continues to build on her expertise in client relations.
Professional Background
Michelle Dyson has a diverse professional background that includes significant roles in various organizations. She worked at ASI as a New Supplier Development specialist from 1994 to 2000, where she focused on developing relationships with new suppliers. Following that, she held a position at Johnson & Johnson as a Senior Customer Service Representative from 2001 to 2004, enhancing her skills in customer service and support. Additionally, she worked at BetzDearborn Inc as Sales Support at the Northeast Regional Business Center from 2000 to 2001.
Career Timeline
Michelle Dyson's career spans several decades, beginning with her role at ASI from 1994 to 2000. She transitioned to BetzDearborn Inc for a year before moving to Johnson & Johnson, where she worked for three years. After her tenure there, she joined NMS Labs, first as Director of Client Services from 2020 to 2021, and then as Client Integration Manager from 2021 to the present. This timeline reflects her extensive experience in client services and support roles.