Brian Robertson
About Brian Robertson
Brian Robertson is a Service Desk Manager at Node4 Ltd, where he has worked since 2011 in Edinburgh, United Kingdom. He holds a BSc in Information Systems from Napier University, which he completed from 1992 to 1996.
Work at Node4
Brian Robertson has held the position of Service Desk Manager at Node4 Ltd since 2011. With over 13 years of experience in this role, he has contributed to the company's operations in Edinburgh, United Kingdom. His responsibilities include overseeing the service desk team, ensuring efficient service delivery, and maintaining high standards of customer support.
Education and Expertise
Brian Robertson studied at Napier University, where he earned a Bachelor of Science degree in Information Systems. His studies spanned from 1992 to 1996, providing him with a solid foundation in technology and information management. This educational background supports his role in managing service desk operations and addressing technical challenges.
Background
Brian Robertson has a professional background that spans over a decade in the IT service management sector. His tenure at Node4 Ltd has equipped him with extensive knowledge and experience in service desk operations, team management, and customer service within the technology industry.