Caroline Start
About Caroline Start
Caroline Start is the Team Leader of Client Services at Node4 Ltd, a position she has held since 2021. With extensive experience in customer service and renewals management, she has worked in various roles across multiple companies since 2003.
Current Role at Node4
Caroline Start serves as the Team Leader for Client Services at Node4 Ltd, a position she has held since 2021. In this role, she is responsible for overseeing client service operations and ensuring high levels of customer satisfaction. Her leadership contributes to the overall effectiveness of the client services team.
Previous Experience at Node4
Before her current role, Caroline worked at Node4 Ltd as the Renewals Manager from 2017 to 2021. During her four years in this position, she focused on managing client renewals and enhancing customer retention strategies, which played a significant role in maintaining client relationships.
Career Background in Customer Services
Caroline has extensive experience in customer services, beginning her career at Sphinx as a Customer Services representative from 2003 to 2007. She later returned to Sphinx as a Renewals Executive from 2008 to 2011, where she developed her skills in client management and renewals.
Experience at Arrow ECS United Kingdom
Caroline held multiple roles at Arrow ECS United Kingdom. She served as a Renewals Executive for eight months in 2011, then progressed to the Renewals Sales Team Leader from 2013 to 2017. Additionally, she worked as a Business Development Manager from 2011 to 2013. Her time at Arrow ECS contributed to her expertise in sales and renewals.
Educational Background
Caroline studied at Ripley Mill Hill from 1987 to 1992. This educational foundation provided her with essential skills that have supported her career in client services and management.